Terms and Conditions
Article 1: object
1.1 The general conditions of sale and use apply between: WOOLLY DREAM PRODUCTIONS LTD and any natural or legal person, consumer or distributor making a purchase of service directly from WOOLLY DREAM PRODUCTIONS LTD or via one of its intermediaries – Above ” The customer “. WOOLLY DREAM PRODUCTIONS LTD, reserves the right to adapt or modify at any time these Terms and Conditions of Sale and Use. The Client declares to have the legal capacity to contract. The signature of the contract or the quote implies acceptance of the general conditions of sale.
Article 2: Characteristics of products and services offered
2.1 The services of WOOLLY DREAM PRODUCTIONS LTD are as follows: design, production and audiovisual production. Cultural and artistic production.
2.2 Prior to file transfers, the Customer is required to use computer virus protection programs. Data backup is the sole responsibility of the Customer.
2.3 The Customer is required to preserve the presence of the logo as well as the name “WOOLLY DREAM PRODUCTIONS LTD” in all types of subsidiary credits for distribution or exploitation of the delivered product, as well as in the final product.
Article 3: Price and Invoice
3.1 The prices proposed for the services are established during the validation of the estimate. They may be recalled in a contract between the Client and WOOLLY DREAM PRODUCTIONS LTD.
3.2 For invoices over £1000 sterling WOOLLY DREAM PRODUCTIONS LTD will issue an invoice for payment as each sum becomes due, to be paid within 21 days of the date of that invoice.
3.3 For invoices under £1000 sterling WOOLLY DREAM PRODUCTIONS LTD may require payment upon completion of transfer of goods or services to the purchaser.
Article 4: Contract
4.1 Terms: If a contract is not written, the quote signed by the Client commits both parties for the successful completion of the service. If a contract is drafted, it is definitively concluded from the drafting, dating and signatures of the various parties involved.
4.2 E-mail correspondence shall be sufficient to prove changes to agreements for the form and content of programmes.
4.3 WOOLLY DREAM PRODUCTIONS LTD will not commence work on any project until a signed purchase order or equivalent signed document has been provided by the client.
4.4 A deposit may be previously requested for the successful completion of the service. The full payment must be made as agreed on the quote or contract, as well as for the final product rendering. For any service, the validation of a TEST will be asked to the Customer before the final export on final support. A deadline of five working days is granted for the validation of this TEST. If the answer is not answered within the required time, the result of the service will appear as it is on the final support and WOOLLY DREAM PRODUCTIONS LTD can not be held responsible.
4.5 Modifications: If a modification of the service occurs on the initiative of the Customer, it will be specified by an amendment that will complete the contract already registered. In no case does this modification give rise to an end of contract and to damages when the dates and initial deadlines can not be respected for the realization of the surplus of order. A revision of the project is possible within six working days after delivery dates.
4.6 If a project requires additional content this is, in effect, a contract change. An amendment will be made to the original contract and, once approved, becomes contractually binding.
Article 5: Payment
5.1 Method of payment: The payment of orders can be made by check payable to WOOLLY DREAM PRODUCTIONS LTD, or by bank transfer to the account representing WOOLLY DREAM PRODUCTIONS LTD.
5.2 Conditions: In case of incident of payment of any amount due by the Customer, WOOLLY DREAM PRODUCTIONS LTD reserves the right to cancel the related service.
5.3 Penalties are applicable to unpaid amounts after a period of 21 days from the date of invoice or the date notifying the rejection of payment. These penalties will amount to 15% of the total amount of the order concerned. In case of plurality of debtors, the debt is mutual, so they are all bound by the full payment of the bill. Susceptible of an update – LME law.
Article 6: Terms and delivery times
6.1 After agreement of a production schedule, rescheduling (by the client), may incur additional costs. Cancellation of a shoot at short notice will incur a cancellation fee. This will be 75% of the shoot costs for cancellation with less than 24 hours notice and 50% for fewer than 48 hours.
6.2 The customer’s requirements must be clearly provided to WOOLLY DREAM PRODUCTIONS LTD in writing before commencement of work and subject only to one set of minor alterations thereafter.
6.3 Major alterations to a project, not agreed prior to the commencement of work, must be made subject to a further written agreement.
6.4 A video programme will only be publicly released by WOOLLY DREAM PRODUCTIONS LTD once the customer approves all content as complete and satisfactory and confirms this in writing.
6.5 A customer may terminate the contract at any time by written notice of termination.
6.6 When a customer terminates the contract, they will remain liable to pay in full for all work previously undertaken and in progress by WOOLLY DREAM PRODUCTIONS LTD unless any other written agreement is reached in advance.
6.7 Any monies (excluding the deposit) held on account and unused will be returned subject to a 5% administration charge.
6.8 WOOLLY DREAM PRODUCTIONS LTD cannot be held liable for loss or damage caused as a result of third party action or failure.
6.9 The client shall provide appropriate security arrangements for any filming outside of the United Kingdom for which WOOLLY DREAM PRODUCTIONS LTD provides crew or equipment and such arrangements shall be notified to WOOLLY DREAM PRODUCTIONS LTD in writing in advance of travel to that jurisdiction.
6.10 WOOLLY DREAM PRODUCTIONS LTD cannot be held liable to any party for any errors on any medium after the customer has agreed in writing that the content is correct and accurate and should be posted, published or broadcast.
6.11 The result of the service will be delivered to the Customer as stipulated in the quote or contract.
Article 7: Intellectual Property / Confidentiality
7.1 The Customer is solely responsible for the infringement of the rights of third parties, in particular copyrights, as part of the performance of his performance. The Customer declares to be in possession of the reproduction rights of the documents provided. The Customer releases WOOLLY DREAM PRODUCTIONS LTD from any third-party recourse for violation of said rights and the intellectual property code.
7.2 In consideration of, and subject to, the final payment of full fees due to WOOLLY DREAM PRODUCTIONS LTD by the customer, WOOLLY DREAM PRODUCTIONS LTD hereby assigns to the customer with full title guarantee all the present and future copyright and other intellectual property rights howsoever arising in the content.
7.3 Any confidential or proprietary information which is acquired by WOOLLY DREAM PRODUCTIONS LTD from a client company, person or entity will not be used or disclosed to any person or entity, except when required to do so by law. If required, WOOLLY DREAM PRODUCTIONS LTD will sign and adhere to the conditions of any Confidentiality Agreement used by the client.
Article 8: Prohibited Contents
8.1 WOOLLY DREAM PRODUCTIONS LTD reserves the right to refuse to use, publish or broadcast any information it considers obscene or morally unsuitable or which would breach copyrights, or which is libelous, defamatory or illegal.
Article 9: Liability and Warranty
9.1 Guarantee: WOOLLY DREAM PRODUCTIONS LTD undertakes to provide services in accordance with the English legislation in force.
9.2 Force Majeure: In general, the responsibility of WOOLLY DREAM PRODUCTIONS LTD is excluded for any breach of its contractual obligations in the event of a case of force majeure or fortuitous event, without this list being exhaustive: fire, disaster natural, internal or external power failure, and in general, any event beyond the control of WOOLLY DREAM PRODUCTIONS LTD does not allow the proper performance of services.
9.3 Should such a submission occur, the customer will be advised which information was deemed unsuitable, and requested to amend the information. If the customer can show good reason to use the “unsuitable” information, its inclusion may be considered.
Article 10: Subcontracting
10.1 WOOLLY DREAM PRODUCTIONS LTD may freely outsource all or part of the order to a third party.
Article 11: Applicable Law – Litigation
These general conditions of sale and use are governed by English law. In the context of an emerging disagreement, the Client and WOOLLY DREAM PRODUCTIONS LTD undertake before any legal action to seek an amicable solution. The Customer may contact WOOLLY DREAM PRODUCTIONS LTD by email, making sure that WOOLLY DREAM PRODUCTIONS LTD receives this email, by post or any other accepted means. In case of dispute, the court will be competent.